This started when I was spelling out a medication for a caller.
ME: "A" as in "Alpha," "T" as in "Tango. Okay?
OLDIE: I see. Sir, what does "pango" mean in your language?
ME: [pause] "Pango?"
OLDIE: Yes, "pango."
ME: Oh, no, I said "tango." Like the dance.
OLDIE: Oh, "tango." Like a "T."
Believe it or not, there are still a few call centers that are not staffed in India or Bora Bora.
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2 comments:
Pango...in your language. LOL
I know, really. Like the word "tango" is that hard to understand.
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