Tuesday, April 07, 2009

Fun in a Call Center: Happy Birthday

I had a call from an old woman who had a really hard time understanding me. I mean, when I asked for her name, she gave me her address. I ended the call this way:

ME: Anything else I can help you with?
MRS. MAGOO: No.
ME: Thanks for calling. You have a nice day.
[Mrs. Magoo forgets to hang up and I can still hear her]
MRS. MAGOO:He said "Happy birthday."
MR. MAGOO: He said "happy birthday?"
MRS. MAGOO: Yes, my birthday is last week and he said "happy birthday."

I didn't say "happy birthday," I said "have a nice day!"

1 comment:

Mauricem said...

LOL. I'm not sure which is funnier: that she thought you were stupid and wished her happy birthday or that she thought somehow you knew when her birthday was.